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FAQ

We ensure product quality through multiple inspection stages. High-resolution product photos, detailed technical specifications, and free samples are available before ordering. During production, we can provide real-time photos and videos, and all goods are strictly rechecked before container loading to ensure quality consistency.
Yes, free samples are available. Courier freight is collected from the buyer. Once a bulk order is confirmed, the sample freight cost will be refunded in the order.
Our MOQ is flexible, especially for stock items.
We recommend at least one pallet for safe transportation.
Trial orders are welcome.
Mixed items in one container are acceptable.
We accept multiple secure payment methods:
  • T/T,L/C at sight(for trial order or best price)
  • D/P,O/A (for long-term partners)
  • Credit Card,PayPal,Western Union(for samples small amount)
Payment terms can be discussed based on order quantity and cooperation history.
We support:
FOB, CFR, CIF, DDP, DDU, and Door-to-Door delivery.
We can recommend the most cost-effective logistics solution based on your destination and order quantity.
  • Stock items: 3–5 days after deposit
  • Production orders: 7–15 days after deposit confirmation
Delivery time may vary depending on order quantity and customization.
Yes. We specialize in OEM & ODM services, including:
  • Customized sizes & colors
  • Surface finishes & patterns
  • Logo printing
  • Carton & packaging design
  • Ceramic Tiles
Made from natural clay and fired at lower temperatures. Water absorption: 3%–6%. Lightweight and easy to cut, mainly used for indoor wall applications.
  • Porcelain Tiles
Fired at very high temperatures with refined clay. Water absorption ≤0.5%, high density and strength. Suitable for indoor & outdoor floors, walls, and high-traffic areas.
  • Clay Tiles (Terracotta / Handmade Clay Tiles)
Produced from natural clay with a rustic appearance. Breathable and decorative, widely used for facades, roofs, courtyards, and traditional architecture.
  • Sintered Stone
Manufactured under ultra-high pressure and temperature. Features extremely low water absorption, high hardness, scratch and heat resistance, ideal for countertops, furniture, large-format wall cladding, and premium projects.
Two simple methods:
  • Pour colored water on the back of the tile – less diffusion means lower absorption.
  • Touch the tile body – more powder indicates higher water absorption.
  • Yes. We work with long-term professional shipping agents and provide:
  • Sea freight inquiry
  • Vessel booking
  • Customs clearance
  • Destination port charges
  • Door-to-door logistics solutions
Main loading ports include:
Xiamen, Fujian;Fuzhou, Fujian,Foshan or Guangzhou, Guangdong,Other Chinese ports upon request
Yes. For regular production items, free carton customization is available for orders over 2,000 cartons per size.
Yes. We provide one-stop building material solutions, from product selection to installation consultation—ideal for project contractors, builders, wholesalers, and distributors.
Our products are exported to:
Europe, Australia, Middle East, Africa, Asia, South America, and North America, complying with different regional standards and market requirements.
Please provide:
  • For wholesalers:
Product model & size, order quantity, destination port, trade term (FOB / CIF / DDP), packing requirements, delivery time, consignee info, and forwarder details.
  • For projects:
Project drawings, product list, project style, preferred colors, budget, expected delivery time, and any customization requirements.
We will reply within 24 hours.
Our office is located in Fuzhou City, Fujian Province, China, about 1 hour by car from Fuzhou Airport and 30 minutes from Fuzhou Train Station.
  • Customer-oriented & customized service
  • Low MOQ & flexible ordering
  • Rich project & export experience
  • Market-based product recommendations
  • Fast, multi-channel communication
  • Reliable pre-sales & after-sales support